Auckland households lose a lot of time to a fridge that stops cooling or a washing machine that will not drain, and the best appliance repairs in Auckland are the ones that turn up quickly and fix the fault in the home. The businesses below repair whiteware and built-in kitchen appliances, including washing machines, dryers, dishwashers, ovens, cooktops, fridges and freezers, and several are authorised agents for the brands they work on. Axial Appliances and Remedy Appliance Servicing are among the names Aucklanders call most often.
1Axial Appliances
Axial Appliances is a family owned Mount Wellington business that pairs an appliance repair service with an authorised spare parts operation. Mobile technicians cover the Auckland region, while the Carbine Road site runs a parts counter, a showroom and a workshop for bench repairs. It suits householders booking a service call and equally the person who would rather order the part and fit it themselves.
Services
- Washing machine and dryer repairs
- Dishwasher and waste disposal repairs
- Fridge and freezer repairs
- Oven, stove, cooktop and rangehood repairs
- Genuine spare parts supply for all major appliance brands
Highlights
- Family owned and run for 34 years
- Team of 23 covering technicians, apprentices, a delivery driver and a parts call centre
- Authorised distributor of genuine parts for brands including Fisher and Paykel, Electrolux, AEG, LG, Panasonic and Beko
- Parts counter and showroom open Saturday mornings until noon
- Vacuum cleaner and dehumidifier repairs alongside the standard whiteware lines
Location & Contact
Name: Axial Appliances
Address: Unit 2, 59 Carbine Road, Mount Wellington, Auckland
Phone: 09 573 0877
Website: axial.co.nz
2Remedy Appliance Servicing
Remedy Appliance Servicing is a family owned whiteware business run by Glen Williams, a registered technician professionally trained by Fisher and Paykel New Zealand. The team is based in East Auckland and covers Howick, Botany, Pakuranga, Dannemora, Flat Bush, Beachlands, Bucklands Beach and surrounding suburbs. Because it is an authorised service agent for a long list of manufacturers, it is a sensible first call for anyone whose appliance may still be covered by the maker.
Services
- Washing machine and dryer repairs
- Fridge and freezer repairs
- Dishwasher and dishdrawer repairs
- Wall oven, freestanding range and electric hob repairs
- Rangehood and waste disposal repairs
Highlights
- Owner is a fully qualified registered technician with more than 20 years in the trade
- Authorised service agent for Electrolux, AEG, Westinghouse, LG, Panasonic, Smeg, Whirlpool, Beko and others
- Fixed first visit call-out and labour fee of $185 including GST, published on the site
- Genuine approved parts under warranty and 90 days on labour
Location & Contact
Name: Remedy Appliance Servicing
Address: East Auckland
Phone: 09 537 4452
Website: applianceservicing.co.nz
3SOS Appliance Repairs
SOS Appliance Repairs is an owner operated service run by Vance from Farm Cove in East Auckland, covering most parts of the city. Repairs are carried out in the home wherever possible so the appliance is not taken away, and waste disposals are repaired, replaced or removed as well as the usual kitchen and laundry machines. Homeowners, rental agents and property managers make up the customer base.
Services
- Washing machine and dryer repairs
- Oven and stove repairs
- Dishwasher repairs
- Fridge and freezer repairs
Highlights
- Owner operated by Vance, with more than 20 years repairing appliances
- Members of the Electrical Workers Registration Board
- Saturday call-outs until 12.30pm, plus after-hours service calls for refrigeration emergencies
- Fully insured, with mobile Eftpos accepted at the door
- Set call-out and labour fees, and parts supplied with a warranty
Location & Contact
Name: SOS Appliance Repairs
Address: 43A Fratley Avenue, Farm Cove, Auckland
Phone: 09 576 1515
Website: sos-appliance-repairs.co.nz
4Apple Appliances Ltd
Apple Appliances Ltd is a locally owned repair business covering Auckland’s North Shore and the Hibiscus Coast. Technicians work on large kitchen and laundry appliances across brands from Fisher and Paykel, Bosch and Smeg through to ASKO, Gaggenau and Liebherr, and they also service built-in and large freestanding microwaves. Where a machine is beyond economic repair, the team will help choose a replacement and install it.
Services
- Fridge and freezer repairs, including single door, double door and side by side models
- Oven, cooktop and rangehood repairs
- Dishwasher and waste disposal repairs
- Washing machine, dryer and washer dryer combo repairs
Highlights
- Registered Appliance Technician and Site Safe member
- Public liability insurance held
- Workmanship guarantee, with a return visit at no extra cost if the fault is theirs
- Quotes are given up front and held to, with preventative servicing offered as well as repairs
Location & Contact
Name: Apple Appliances Ltd
Address: North Shore, Auckland
Phone: 09 415 7236
Website: appleappliances.co.nz
5AB Appliances
AB Appliances started as one of New Zealand’s original appliance spare parts suppliers and still runs both sides of the business, selling parts online and sending qualified technicians out across Auckland. Mobile servicemen are based in Onehunga, Howick, the North Shore and the North West as far as Helensville, so the coverage stretches well beyond the central suburbs. The parts catalogue is the draw for anyone chasing a hard to find component.
Services
- Washing machine and dryer repairs
- Dishwasher servicing
- Refrigeration servicing
- Stove, oven and rangehood servicing
- Appliance and waste disposal installation
Highlights
- Operating for more than 40 years
- Technicians hold Electrical Workers Registration Board certification
- Online parts store covering cooktops, ovens, fridges, washing machines, dryers and rangehoods, with a dedicated parts person for hard to find items and a general one year parts warranty
Location & Contact
Name: AB Appliances
Address: Auckland, with technicians based in Onehunga, Howick, the North Shore and the North West
Phone: 027 480 9990
Website: abappliances.co.nz
How to Choose the Right Appliance Repair Service in Auckland
- Check whether the repairer is an authorised service agent for your brand, since manufacturer training and genuine parts matter most on newer electronics heavy models.
- Ask what the first visit costs before booking. Most Auckland repairers charge a fixed call-out and labour fee, with parts and any return visit quoted separately.
- Confirm the technician is a registered electrical worker, particularly for ovens, cooktops and anything hard wired.
- Match the repairer to your part of the city. Several of these businesses are strongest in one area, from the North Shore and Hibiscus Coast through to East and South Auckland.
- Ask what warranty covers the repair. A stated period on labour and on the parts fitted is a fair sign the repairer stands behind the work.
Frequently Asked Questions About Auckland Appliance Repairs
How much does an appliance repair cost in Auckland?
Most Auckland repairers charge a fixed fee for the first visit that covers the call-out and the diagnostic labour, then quote parts and any further work separately. Remedy Appliance Servicing, for example, publishes a $185 including GST first visit fee and an $85 return visit fee if the technician has to come back with parts. Ask for the fee structure when you book so there are no surprises.
Is it worth repairing an appliance or replacing it?
It depends on the age of the machine, the part that has failed and whether that part is still available. A repairer who also supplies spare parts, such as Axial Appliances or AB Appliances, can usually tell you quickly whether the component can still be sourced. If the repair cost approaches the price of a replacement, most technicians will say so and several offer to supply and install the new appliance instead.
What does an authorised service agent do that an independent repairer does not?
An authorised agent receives manufacturer training, technical bulletins and diagnostic information for the brands it is appointed to, and has direct access to genuine parts. That matters most on late model appliances with proprietary control boards. Remedy Appliance Servicing is an authorised agent for a long list of brands, while Axial and AB Appliances both supply genuine parts across the major manufacturers.
Do appliance technicians come to my home?
Yes. Auckland appliance repair is largely a mobile trade, with technicians carrying common parts in the van so many faults are fixed on the first visit. Some jobs, such as small appliances or a major strip down, are handled at a workshop instead. Axial has a workshop at its Mount Wellington premises for repairs that cannot be done on site.
Can I get a repair done on a weekend?
Weekend availability is limited but it exists. SOS Appliance Repairs runs Saturday call-outs until 12.30pm and takes after-hours calls for refrigeration emergencies, and Axial keeps its parts counter open on Saturday mornings. Most other repairers work standard weekday hours, so a Friday fault often means a Monday booking.
What are my rights if an appliance fails soon after I bought it?
New appliances sold in New Zealand are covered by the Consumer Guarantees Act, which requires goods to be of acceptable quality and durable for a reasonable time regardless of any manufacturer warranty period. Consumer NZ sets out how to raise a claim with the retailer at consumer.org.nz. If the appliance may still be covered, contact the retailer or an authorised service agent for that brand before paying for a private repair.
Does an appliance repairer need to be registered?
Work on the electrical side of an appliance is regulated, and the person carrying it out should hold current registration with the Electrical Workers Registration Board. You can check a worker’s registration on the public register at ewrb.govt.nz. SOS Appliance Repairs and AB Appliances both state that their technicians hold Electrical Workers Registration Board certification.
How long does a typical repair take?
Most in-home repairs take between half an hour and an hour once the technician is on site, though the time depends on the appliance and the fault. If a part has to be ordered, expect a second visit to fit it. Booking windows are usually offered as a morning or afternoon slot, and many repairers will phone ahead so you are not waiting all day.