Security companies across Auckland
Security in New Zealand is a licensed trade. Anyone guarding property, monitoring alarms or working as a security technician needs either a company licence or a certificate of approval from the Private Security Personnel Licensing Authority, and the register is public, so the first check a homeowner or facilities manager can make costs nothing. Beyond that, the useful question is which half of the trade you actually need: hardware on the wall, or people on the ground.
1Matrix Security
Matrix Security Group Limited has been operating since 1993 and runs its own monitoring centre alongside an installation and guarding business. The company works across commercial and residential security from bases in Penrose, Takapuna, Avondale and East Tamaki, with operations extending to Waikato, Taranaki and Wellington. It suits property owners who want alarms, cameras and a patrol response coming from one provider rather than three.
Services
- Alarm systems, cameras and access control for homes and commercial sites
- Alarm monitoring and response from their own intelligence centre
- Mobile patrol and static security guards
- Automation and integration of security technology across a site
- Specialised screen sector security for film and production work
Highlights
- Operating as Matrix Security Group Limited since 1993
- Auckland bases in Penrose, Takapuna, Avondale and East Tamaki
- Runs its own monitoring intelligence centre rather than outsourcing the watch
- Green Reflector service and Holiday Hotlist for residential customers away from home
- A team member won the NZSA Design and Support Electronic Sector Security Professional of the Year
Customer Feedback
Location & Contact
Name: Matrix Security
Address: Level 3, 8 Rockridge Avenue, Penrose, Auckland
Phone: 09 579 1567
Website: matrixsecurity.co.nz
Contact Matrix Security via Email
2Kiwi Security
Kiwi Security is an Auckland company working across residential and commercial alarm monitoring, CCTV, access control and intercom installation and repair. The business operates from Airedale Street in the CBD and covers both new installations and faults on existing systems, and it names the alarm and camera brands it works with. It suits owners who want a monitored alarm that keeps reporting on a fibre connection, or with no phone line at all.
Services
- Residential and business alarm monitoring
- Monitoring over fibre, and monitoring without a phone line
- CCTV system supply and installation
- Access control installation and repair
- Intercom installation and repair
Highlights
- States its security specialists are registered and licensed through the Ministry of Justice
- States its technicians are NZSA licensed
- Works with Paradox, Ajax, Arrowhead, DSC and Micron alarm equipment
- Works with Dahua, Hikvision, Honeywell and Uniview camera equipment
- Central CBD base on Airedale Street
Location & Contact
Name: Kiwi Security
Address: 206/8 Airedale Street, Auckland CBD, Auckland 1010
Phone: 0800 031 330
Website: kiwisecurity.co.nz
3Rasant Security
Rasant Security installs and services security systems for homes and businesses from an office on Panama Road in Mount Wellington. The work splits between residential CCTV, home alarms, gate automation and intercoms, and the commercial equivalents. The team takes on advice about an existing setup as readily as a new install, which suits owners who have inherited a system and do not know what they have.
Services
- CCTV installation for homes and commercial sites
- Home and commercial alarm systems
- Gate automation
- Intercom systems
- Advice and upgrades on an existing security setup
Highlights
- Office and workshop at 213 Panama Road, Mount Wellington
- Publishes a service area covering the North Shore, Mt Eden, Mt Albert, Howick, Remuera, Parnell, Penrose, East Tamaki, Albany, Rosedale, Mangere and West Auckland
- Handles custom-designed commercial jobs as well as simple upgrades
- Office hours Monday to Friday for booking and enquiries
Location & Contact
Name: Rasant Security
Address: 213 Panama Road, Mount Wellington, Auckland 1062
Phone: 09 558 2364
Website: rasantsecurity.co.nz
4The Security Company
The Security Company was founded in 1997 by owner operator Bernie Woods and works from Vega Place in Rosedale. The business designs and installs alarm systems for homes and commercial premises, paired with monitoring and cameras where a client wants them, and it bought Hawk Security Alarms in 2014. It suits North Shore and West Auckland owners who want a single point of contact through design, install and servicing.
Services
- Residential house alarm design and installation
- Commercial alarm systems
- Alarm monitoring
- CCTV supply and installation
- Access control and intercom systems for businesses
Highlights
- Founded in 1997 by owner operator Bernie Woods
- Bought Hawk Security Alarms in 2014
- Base at 7b Vega Place, Rosedale
- Publishes a service area across the North Shore, West Auckland and Henderson
- Office hours Monday to Friday, with an after-hours emergency message service
Location & Contact
Name: The Security Company
Address: 7b Vega Place, Rosedale, Auckland 0632
Phone: 09 478 8567
Website: securityco.co.nz
5Allied Security
Allied Security was founded in Dunedin in 1992 and has expanded across Australasia and the Commonwealth while remaining locally owned. The business is led by manned security rather than hardware: guards, mobile patrols and overnight checks, with alarms, monitoring and security technology alongside. It suits sites that need people on the ground, from retail floors and construction sites to events and government premises.
Services
- Security guard services, static and relief
- Mobile patrols, overnight security checks and alarm response
- Alarms, monitoring and security technology
- Building concierge, access control and surveillance for corporate sites
- Event, hospitality, car parking and traffic management staffing
Highlights
- Founded in Dunedin in 1992 and locally owned
- Sector teams covering retail, aviation, healthcare, construction, marine and government
- Publishes its personnel vetting and training process
- Advises clients to sight a guard’s licence and check the certificate of approval is current
Location & Contact
Name: Allied Security
Address: Auckland
Phone: 0800 333 308
Website: alliedsecurity.co.nz
Security Companies in Auckland at a Glance
| Business | Based in | Highlight |
|---|---|---|
| Matrix Security | Penrose | Operating as Matrix Security Group Limited since 1993 |
| Kiwi Security | Auckland CBD | States its security specialists are registered and licensed through t... |
| Rasant Security | Mount Wellington | Office and workshop at 213 Panama Road, Mount Wellington |
| The Security Company | Rosedale | Founded in 1997 by owner operator Bernie Woods |
| Allied Security | Auckland | Founded in Dunedin in 1992 and locally owned |
How to Choose the Right Security Company in Auckland
- Check the licence before anything else. A company doing guarding, monitoring or security technician work needs a licence, and its staff need a certificate of approval. Both sit on a public register, so this is a two minute check rather than a matter of trust.
- Decide whether you are buying hardware or people. An alarm and camera install and a nightly patrol are different purchases with different providers behind them, and a few firms do both. Working out which one solves your problem narrows the shortlist immediately.
- Ask who watches the alarm. Some companies run their own monitoring centre, others contract it out. Neither is wrong, but it decides who you are actually speaking to at two in the morning, so ask before you sign a monitoring agreement.
- Ask what happens when the alarm goes off. Monitoring and response are separate things. Confirm whether someone attends the site, who that is, and what it costs on top of the monitoring fee.
- Get the equipment brands in writing. Alarm panels and cameras vary widely in what they can be serviced and expanded with later. A quote naming the panel and camera models is far more useful than one that says system.
- Confirm who services it afterwards. A security system is a maintenance item, not a one-off purchase. Ask about servicing intervals, battery replacement and what the response time is when something faults.
Frequently Asked Questions About Security Companies in Auckland
Do security companies in Auckland have to be licensed?
Yes. Private security work in New Zealand is regulated under the Private Security Personnel and Private Investigators Act 2010. A business needs a company licence, and people employed or contracted to do the work need a certificate of approval. You can look up both on the public register of licence and certificate holders before you agree to anything.
What is the difference between a licence and a certificate of approval?
A licence is held by the business or by an individual operating on their own account, while a certificate of approval is what an employee or contractor holds. An individual applying for a licence has to show at least twelve months of relevant experience in the last five years. Both are issued by the Private Security Personnel Licensing Authority.
Does an alarm installer need a licence too?
Security technician work sits inside the licensing regime, so an installer working for a security company should hold a certificate of approval. If part of the job involves mains wiring, that is separate electrical work with its own registration requirement, which is worth clarifying at quote stage if a job involves anything beyond low voltage.
Is monitoring the same as a patrol response?
No, and the distinction matters. Monitoring means a centre receives the alarm signal and follows an agreed procedure, usually starting with a phone call. A patrol response means somebody drives to the property and looks. Some providers offer both under one agreement and some do not, so ask which you are buying.
What should be in a security quote?
The equipment models, what is included in the installation, the monitoring term and fee if there is one, the response arrangement, and what the ongoing servicing looks like. Goods and services bought for personal use are covered by the Consumer Guarantees Act, but the practical protection is a written scope you both agreed before the work started.
How We Chose the Best Security Companies in Auckland
Every business in this guide was found by searching for security companies in Auckland, then checked against its own website. Names, addresses and phone numbers are taken from the business’s own site rather than a directory feed, so what you see here is what they publish themselves. We also check that each one is actually based in or genuinely serving Auckland, rather than a national operator running a local landing page. A business with no website of its own is not listed, because there is no primary source to verify it against.
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