Matrix Security

Matrix Security is one of New Zealand’s leading security companies, trusted by residential and commercial clients alike. Established in 1993, and wholly New Zealand owned and operated, Matrix Security has built a strong reputation across Auckland and nationwide for dependability, innovation, and professionalism.

With bases in Penrose, Takapuna, Avondale and East Tamaki, and operations extending to Waikato, Taranaki, Wellington and the South Island, Matrix Security delivers tailored protection solutions designed to meet each client’s unique needs.

Their core focus lies in providing comprehensive, customised security services for both homes and businesses, backed by advanced technology, highly trained staff, and fast response times.

Why Choose Matrix Security

• Over 30 years of industry experience

• Wholly New Zealand owned and operated

• 24/7 monitoring centre in Penrose, Auckland

• Rapid response to alarms and incidents

• Accredited by the New Zealand Security Association (NZSA)

• Dedicated to safety, professionalism, integrity, and communication

• Committed to becoming a Living Wage Employer

Our Range of Services

1. Commercial Security

Protecting workplaces, assets, and staff with tailored solutions:

• Fast, effective response to alarms

• Professionally trained security officers

• 24/7 alarm monitoring

• Installation and servicing of commercial security systems

• On-site guarding

• Commercial patrols and security management

• Integrated security design and services

2. Home Security

Trusted by thousands of families across New Zealand:

• 24/7 alarm monitoring

• Professional security patrols

• Home security system installation and advice

• Green Reflector Service for visible protection

• Rapid response to alarm activations

3. Security Patrol Services & Static Guarding

Providing visible, on-site protection where human presence is essential:

• Accredited and trained security officers (Ministry of Justice approved)

• Emergency and incident response by patrol officers

• Internal and external property inspections

• Staff welfare checks and escorts

• Key holding and secure locking/unlocking of premises

4. Alarm Systems

Cutting-edge systems tailored for homes or businesses:

• Design and installation of alarm systems

• Access control and video surveillance integration

• 24/7 alarm monitoring

• Rapid incident response

• Scalable solutions for small businesses through to large corporations

5. Alarm Monitoring Services

Nationwide coverage with flexible options:

• Activation Only Monitoring – 24/7 monitoring with dispatch response

• Time Managed Monitoring – Includes ‘Fail to Set’ and ‘Entry Challenge’ options

• Optional key-holding and automated lock down services

Commitment to People

Matrix Security places a strong emphasis on its people, recognising that employees are the foundation of its success. Every member of the team is provided with a safe and supportive working environment, one that values fairness, professionalism, and respect. By equipping staff with the latest technology and training, the company ensures that its guards and patrol officers can perform at the highest level while staying safe on the job. This investment in people translates directly into the quality of service delivered to clients, with staff who are empowered, motivated, and trusted to respond effectively to any security situation.

The company’s values shape every aspect of its operations. Safety remains the top priority, both for clients and staff, while professionalism underpins the way services are delivered. Integrity is central to all interactions, ensuring honesty and confidentiality at every stage. Clear and thoughtful communication builds strong relationships with clients, and enthusiasm drives the team to constantly improve and celebrate success. These values combine to create a culture that not only supports employees but also delivers reliable, trusted protection for homes and businesses across New Zealand.